bjj999 Privacy Policy

This Privacy Policy ("Policy") describes how bjj999 ("we", "us", "our") collects, uses, discloses, stores, and protects the personal information of individuals ("you", "your", "the User") who access or use the bjj999 online gaming and sports betting platform available at bjj999.pro ("the Platform" or "the Site").

bjj999 is committed to safeguarding the privacy and security of every player who chooses to use our services in Bangladesh. We operate in accordance with internationally recognised data protection principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality.

By registering an account, accessing the bjj999 Site, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the bjj999 platform. This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Site as a whole.

We may update this Policy periodically to reflect changes in our data practices, technology, or applicable standards. Where changes are material, we will post a notice on the Site. The date at the top of this document indicates when the Policy was last revised. Your continued use of the bjj999 platform after any such update constitutes your acceptance of the revised Policy.

bjj999 collects personal data only to the extent necessary to provide our services, maintain the security and integrity of the platform, comply with applicable obligations, and improve the player experience. The categories of personal data we collect include:

Registration and identity data: When you create a bjj999 account, we collect your full name, date of birth, mobile phone number, email address, and a username of your choosing. This information is necessary to establish and maintain your account and to verify that you meet the minimum age requirement of 21 years.

Identity verification (KYC) data: To comply with our Know Your Customer obligations and to prevent fraud and money laundering, we may request copies of government-issued identification documents (such as a National ID card or passport), proof of address, and, where relevant, source-of-funds documentation. Players based across Bangladesh — including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — may be asked to complete KYC verification before withdrawals are processed.

Financial and transaction data: We record details of deposits, withdrawals, bonuses, and wagering activity conducted through your bjj999 account. This includes transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and the mobile financial service used (bKash, Nagad, Rocket, or Upay). We do not store full mobile wallet credentials; payment authentication is handled directly by the respective payment provider.

Technical and device data: When you access the bjj999 platform, our servers automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, session duration, and approximate geolocation derived from your IP address. This data helps us maintain platform security, detect suspicious activity, and optimise the user experience on mobile devices.

Behavioural and gameplay data: We collect data about the games you play, the bets you place, the sports markets you engage with (such as BPL cricket, IPL, T20 World Cup, or football), your session frequency, and your gameplay patterns. This data is used to personalise your experience, deliver relevant promotions, and identify potential signs of problem gambling in line with our responsible gaming commitments.

Communications data: If you contact bjj999 support via email at [email protected], we retain records of that correspondence, including your name, contact details, and the content of your messages. This allows us to respond effectively and to maintain a history of support interactions.

bjj999 processes your personal data for the following specific and lawful purposes:

bjj999 does not use your personal data to make fully automated decisions that produce significant legal effects without human oversight. Where automated tools are used for fraud scoring or responsible gaming flags, our support team reviews any resulting actions before they are applied to your account.

bjj999 processes personal data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are:

• Contractual necessity: Processing that is required to fulfil our contractual obligations to you as a registered player — for example, managing your account, processing transactions, and providing access to games and betting markets.
• Legitimate interests: Processing that serves bjj999's legitimate business interests, such as fraud prevention, platform security, improving user experience, and conducting internal analytics — provided such interests are not overridden by your rights and freedoms.
• Legal obligation: Processing that is required to comply with applicable laws and regulations, including anti-money-laundering (AML) obligations, Know Your Customer (KYC) requirements, and responses to lawful requests from public authorities.
• Consent: Where bjj999 relies on your consent for a specific processing activity — for example, sending you marketing communications about new games, seasonal promotions, or special offers — you may withdraw that consent at any time by contacting us at [email protected].

bjj999 does not sell, rent, or share your personal data with unaffiliated third parties for their own independent commercial purposes. However, in order to operate the platform and deliver our services, we share certain personal data with trusted third-party service providers and partners in the following circumstances:

• Payment processors: Transaction data is shared with mobile financial service providers — bKash, Nagad, Rocket, and Upay — solely for the purpose of processing deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game providers: To facilitate gameplay, necessary session identifiers and account reference data may be passed to third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the minimum data required to run game sessions.
• Identity verification services: Where KYC checks are processed through a third-party verification partner, your identity documents and related data are shared with that provider under strict contractual data protection obligations.
• Fraud and security vendors: bjj999 may use third-party tools for IP analysis, device fingerprinting, and fraud scoring to protect the integrity of the platform and safeguard all players.
• Legal and regulatory disclosure: We may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required to do so by applicable law or in response to a lawful and properly documented request.

All third-party service providers with whom bjj999 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security measures, and not to disclose it to any further party without authorisation.

bjj999 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, and understand how players interact with the Site. A cookie is a small text file placed on your device by your browser when you visit the bjj999 Site.

We use the following categories of cookies:

• Strictly necessary cookies: These are essential for the platform to function. They enable core features such as session management, secure login, and account authentication. These cookies cannot be disabled without preventing you from using the Site.
• Functional cookies: These remember your preferences — such as your preferred language or display settings — to provide a more personalised experience on return visits.
• Analytical cookies: These help us understand how users navigate the bjj999 platform, which pages are most visited, and where users encounter difficulties. The data collected is aggregated and anonymised where possible and is used solely to improve the Site.
• Security cookies: These support fraud detection and platform security measures, for example by helping us identify suspicious login attempts or unusual patterns of activity.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bjj999 platform. Mobile browsers on both Android and iOS devices provide options to manage cookie permissions within the browser's privacy settings.

bjj999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to maintain the security and integrity of the platform, and to comply with applicable legal obligations. The following general retention principles apply:

• Active account data: While your bjj999 account remains open and active, we retain all registration, transaction, and gameplay data associated with it.
• Closed account data: Following the closure of a bjj999 account — whether at your request or by bjj999 — we retain certain personal data for a period of up to five years for the purposes of fraud prevention, anti-money-laundering compliance, and dispute resolution. After this period, data that is no longer required for legal or compliance purposes is securely deleted or anonymised.
• KYC documents: Identity verification documents are retained for the duration of the account relationship and for a minimum of five years after account closure, in accordance with standard AML compliance practice.
• Support communications: Records of customer support interactions are retained for a period of three years from the date of the most recent interaction, or longer if the subject matter of the communication is the subject of an active dispute.

Where personal data is retained beyond the period of active account use, it is stored securely with access restricted to authorised personnel only. bjj999 does not use archived data for marketing or profiling purposes.

bjj999 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• SSL/TLS encryption: All data transmitted between your device and the bjj999 platform is encrypted using 256-bit SSL/TLS technology, ensuring that your login credentials, payment information, and personal data cannot be intercepted in transit.
• Access controls: Access to personal data held by bjj999 is restricted on a strict need-to-know basis. Only authorised personnel with a specific operational requirement are permitted to access identifiable player data, and all such access is logged and audited.
• Secure storage: Personal data at rest is stored on secured servers with appropriate physical and logical access controls in place.
• Fraud monitoring: bjj999 operates continuous automated monitoring of account activity to detect and respond to suspicious behaviour, including unusual login patterns, rapid withdrawals, or anomalous betting activity.
• Incident response: In the event of a data security incident that poses a risk to your rights and freedoms, bjj999 will take prompt steps to contain and remediate the incident and will notify affected users without undue delay.

While bjj999 takes all reasonable steps to protect your data, no online system can be guaranteed to be completely secure. You play an important role in keeping your account safe by maintaining the confidentiality of your bjj999 login credentials and by reporting any suspected unauthorised access to [email protected] immediately.

As a bjj999 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us in writing at [email protected] with the subject line "Privacy Rights Request". bjj999 will respond to all valid requests within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data that bjj999 holds about you, along with information about how that data is used and with whom it is shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure: In certain circumstances, you may request that bjj999 delete your personal data. We will honour such requests where there is no overriding legal, regulatory, or contractual basis to retain the data. Note that KYC and transaction records may be subject to mandatory retention periods.
• Right to restriction: You may request that bjj999 restrict the processing of your personal data in specific circumstances — for example, while a dispute about the accuracy of the data is being resolved.
• Right to data portability: Where technically feasible and where processing is based on your consent or on a contract, you may request that bjj999 provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where bjj999 relies on your consent as the legal basis for processing (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You have the right to object to processing of your personal data where bjj999 relies on legitimate interests as the legal basis, including objecting to direct marketing communications.

bjj999 will not charge a fee for exercising any of these rights in normal circumstances. However, where requests are manifestly unfounded or excessive — in particular because of their repetitive character — bjj999 reserves the right to charge a reasonable administrative fee or to decline to act on the request, with written explanation provided.

bjj999 does not knowingly collect, process, or retain personal data from individuals under the age of 21. The bjj999 platform is strictly for adults aged 21 and above. As part of our registration and KYC process, bjj999 takes reasonable steps to verify the age of all registered players.

If bjj999 becomes aware that personal data has been collected from a person under the age of 21 — whether through false registration information or any other means — we will immediately suspend the associated account, delete the personal data concerned to the extent permitted by applicable legal obligations, and report the matter to relevant authorities where appropriate. We strongly encourage parents and guardians in Bangladesh to monitor their children's use of online platforms and to contact us at [email protected] if they have any concern that a minor may have registered on bjj999.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bjj999 processes your personal data, please contact our support team. All privacy enquiries are handled confidentially.

Email: [email protected] (plain text — not a clickable link)

Please include "Privacy Enquiry" or "Privacy Rights Request" in the subject line of your message. bjj999 will acknowledge receipt of your enquiry promptly and provide a substantive response within a reasonable period, subject to the complexity of the request. We are committed to resolving all privacy concerns in good faith and with appropriate urgency.

You may also find answers to common questions about your account and our data practices on our FAQ page. For information about your rights as a player and the responsible gaming tools available to you, please visit our Responsible Gaming page.